Hostaway

The mid-market PMS workhorse — deep, well-supported, and completely quote-gated on price.

The facts on file

Service model: Software
Headline fee: Not a % of revenue
How the fee is structured: Not published — quote-gated by listing count. Operator reports put it near $40/listing/month at small portfolios, compressing toward the high teens at scale, plus a one-time onboarding fee commonly $300–$1,000+. Treat all of those as unverified.
Whose Airbnb account holds the listing: Yours — you stay the host of record
Time to go live: Not published; onboarding and migration are assisted
Contract and exit: Annual contracts reported as the default with 10–20% savings versus month-to-month; not confirmed on Hostaway's own site
Channels: Airbnb, VRBO, Booking.com, Direct booking
Where they operate: Global, with a strong US and Canada presence
Portfolio size: 100,000+ properties reported (2024)
Founded: 2015

What Hostaway actually is

Hostaway, founded in 2015, is a property management system for operators who have outgrown a spreadsheet: channel management across Airbnb, VRBO, Booking and direct, a large integration marketplace, 24/7 support, and assisted migration if you are moving off another platform. It reported 100,000+ properties in 2024 and reached a $1B valuation in October 2025, so it is not going anywhere. Global, with its strongest presence in the US and Canada.

What it costs, and what the number really buys

Not published — quote-gated by listing count. Operator reports put it near $40 per listing per month at small portfolios, compressing toward the high teens at scale, plus a one-time onboarding fee commonly cited at $300–$1,000+. All of that is reported and estimated, not published, and we would treat it as unverified. The onboarding fee is the part people forget to budget: on a two-listing account it can exceed a full year of an equivalent flat-rate tool.

Do you keep your Airbnb listing?

Yes — the listing stays in your Airbnb account. Hostaway connects via API and syncs calendars, rates and messages. You remain the host of record, which means you keep the reviews and the ranking you have built, and it equally means you keep the responsibility. That is the software bargain running in both directions at once. One operational caveat that comes with the channel management rather than with Hostaway specifically: the moment you distribute the same unit to VRBO and Booking.com alongside Airbnb, calendar sync becomes a thing that can fail, and a double booking is your cancellation penalty on your account, not the vendor's.

Contract, notice and getting out

Annual contracts are reported as the default, with 10–20% savings versus month-to-month — reported, not confirmed on Hostaway's own site. Combine an annual term with an undisclosed price and a setup fee and you have the least comparison-shoppable software product in this directory, which is a shame given how well regarded the product itself is. Two things to settle on the sales call: get the onboarding fee quoted separately from the subscription rather than folded into a monthly figure, and ask what the per-listing rate does when your unit count drops, because a quote priced at your current portfolio is only a good deal in the direction of growth.

Who Hostaway is right for

You run 5–50 units and need real channel management underneath them.
You are migrating off another PMS and want help doing it.
You need 24/7 support and a deep integration list.

And who should keep looking

You have one listing — the per-listing rate plus setup fee does not pencil.
You need a price today without a sales call.
Annual terms are a dealbreaker for you.

Strengths and tradeoffs at a glance

Strengths

Mature product with a large integration marketplace
Assisted migration and 24/7 support
You keep your listing, reviews and accounts

Tradeoffs

No public pricing whatsoever
Annual lock-in reported as the default
Setup fees and surcharges push true cost well above the headline

Go to the source

Official site: www.hostaway.com. Ask them for the management agreement and the fee schedule in writing before you sign anything — particularly the clause covering who holds the listing and what happens to it when you leave.

What this profile was built from

Verified 2026-08-28. Where a fee, contract term or go-live time is described as reported or estimated, the company does not publish it and we have not invented one.

Fees, contracts and coverage in this category change. Confirm the current terms with the company before you sign.

Back to the full comparison table, or the index of all 17 companies. If you are still deciding between hiring somebody and automating the work, read the two philosophies side by side; if you have already decided to hire, take these questions into the call.